About our Policy
We’re committed to providing a respectful, supportive, fun and safe online space across our social media platforms. A community where you can share your interests and points of view, and make your voice heard. Outlined below are the Community Guidelines that we ask you to follow on all our online social media platforms. We have a zero-tolerance policy on discrimination, abuse or bullying of any kind, and will take appropriate action to any comments or posts that do not meet our guidelines – this may include deleting, blocking or reporting.
What We Want
- Respectful debate and discussion
- A positive, inclusive and supportive environment for all to come together and interact
- To hear your voices and opinions, even if they generate healthy disagreement
- Follower-created photos and videos, when appropriate
- Relevant, topical conversations
What We Don’t Want
- Discrimination of any kind, including racism, homophobia, sexism and xenophobia
- Use of harmful or offensive language and swear words
- Insulting, threatening, defamatory, libellous or obscene posts or comments
- Unlawful posts or comments
- Spam, links to unrelated content or self-promotion
- Targeted bullying, personal attacks or abuse towards an individual
- Posting of adverts or the promotion of commercial products or services
- Comments that breach any of the terms of the social media platforms themselves
Community Monitoring
Our team closely moderates our online community across all ITV Studios-managed digital platforms. We also use a third party AI moderation tool to help ensure the interaction and engagement on our ITV-managed social media platforms is in line with our guidelines. We reserve the right to hide or delete any comments or posts that break these guidelines. We also reserve the right to block or report users who persistently break these guidelines. If you receive any threats or bullying messages on social media, please report to the platforms using the tools provided.